Changing the game, one text at a time.

Real-time Customer Service

GuestAssist brings customer service right into your pocket, enabling you to start a text message conversation with stadiums and ballparks directly. Whether you need parking information or the closest location of a concession stand, GuestAssist makes it simple and easy.

Download our FREE Mobile App.

Available on the Apple App Store Available on Google Play Store

Text assistance at your finger tips.

Text Assistance:

Have a question, comment or concern? GuestAssist connects you with your location allowing you to chat with them via text. You the customer are in control throughout the whole game.

Service Channels:

In addition to text assistance, GuestAssist provides you with more help. From directions to concession information, we have it covered.

  • Complete list of upcoming events
  • List of food and drink vendors with section info
  • Ticketing information
  • Parking information
  • Directions to the venue

Client Testimonial

"Implementing the GuestAssist system is the biggest improvement we have made in game management in the 17 years that I have been here."
- John A. Dugas Assistant Athletic Director, University of Louisiana

Our clients.

Embracing the Mobile Customer.

Here are a few companies who care about their customers. They're also the reason why we made this app.

Yankee Stadium

New York Yankees (MLB)

Ballpark at Arlinton

Texas Rangers (MLB)

Lucas Oil Stadium

Indianapolis Colts (NFL)

Gillette Stadium

New England Patriots (NFL)

Heinz Field

Pittsburgh Steelers (NFL)


Denver Broncos (NFL)

Lambeau Field

Green Bay Packers (NFL)

FedEx Field

Washington Redskins (NFL)

Bobby Dodd Stadium

Georgia Tech (NCAA)

RFK Stadium

DC United (MLS)

Jordan–Hare Stadium

Auburn Tigers (NCAA)

New Meadowlands Stadium

NY Giants (NFL)
NY Jets (NFL)

TD Garden

Boston Celtics (NBA)
Boston Bruins (NHL)
Boston Blazers (NBA)

Reliant Park

Houston Texans (NFL)
Houston Livestock Show & Rodeo
2011 NCAA Mens' Final Four
Add 2011 NCAA Womens' Final Four
2011 WrestleMania XXVII (Att 71,617)
2011 NCAA National Championship

Elevate your
guest experience.

Bridging service gaps and creating value.

Customer service is no commodity. It is what separates a good experience from a great one. Visit to learn more about GuestAssist and how to elevate your guest experience.